How to remove an iCloud account from your iPhone or iPad

To remove the iCloud lock from your device, please follow one of the 2 options below.

Method 1: Use your device to remove the iCloud account

These steps must be followed before clearing or resetting your device:

  1. Switch on your device
  2. Choose 'Settings' and select 'iCloud'
  3. Press 'Delete Account'
  4. Enter your Apply ID password and click 'Turn off'

Method 2: Use your iCloud account

You can log into your iCloud account online and deactivate your handset from there.

  1. Ensure your device is switched off
  2. Log-in to with your usual Apple ID and password
  3. Choose 'Find my iPhone' from the main screen
  4. Click on 'All Devices' at the top, and select your device. It will be shown as 'offline'.
  5. Choose 'Remove from my account'
  6. Select 'Remove' when prompted to confirm your action.